Frequently Asked Questions
The new digital passenger entry and exit form will be available from November 29, 2020.
This form must be filled out by all passengers, whether Dominican or foreign, entering or leaving the Dominican Republic.
As of April 1st, 2021, the physical forms can no longer be used; digital filling will be mandatory from this date onward. However, starting in January there will be a massive pilot, with flexibility of physical filling, for testing the platform; those who fill out the digital form will be able to make the migration and customs process more agile.
You can fill it out when you enter the airport. Airports will have free wireless internet available to fill out the form using any electronic device with wireless internet access capability.
The QR code will be required for passengers arriving in the Dominican Republic upon passing through Customs; this code is the one that validates that the form has been filled out correctly.
Yes, this code will be required by Customs upon entering the country.
Yes, airports will have free wireless internet available for passengers who need to fill it out when arriving or leaving the airport.
This unique form replaces the three forms currently required: International Boarding and Disembarkation Card, Customs Declaration Form, and Traveler's Health Affidavit. Now all this information is in one place.
The form can be filled out since 72 hours before arrival to Dominican Republic, until right before going through immigration.
No, this unique form contains all the information required of passengers upon entering or leaving the Dominican Republic.
If you are traveling as a family, you must fill out the form with the data of all the family members who will be traveling, however, it is only necessary that a single user be created in the system and that this user fill in the data of all the members of the family that belong to that trip, up to 6 members additional to the one filling out the form (7 persons in total per form). It is not necessary for each traveler in the same family to fill out an individual form.
At the beginning of the form, you must specify the number of additional family members you are traveling with. For example, if a family of 4 people is traveling, you must add only 3 people and the platform will assume that there are 4 passengers in total: the user who is filling out the form, plus the additional 3.
If more than 7 people are traveling, you must fill out an additional form for the rest.
The form must be completed for adults and children for the Migration and Public Health parts; however, children do not fill out the Customs section, only adults. A single QR code will be generated for the family.
Yes, all the information must be filled out for each trip. Each trip is a new request.
Yes, it can be printed or on a device.
No, the form must be filled out once for entry and once for departure, so you will have two QR codes in case of a round trip flight.
Like the current physical form, it must be filled out before reaching Migration.
If you need to make any changes to the data already sent, in the e-ticket portal select the option to Consult E-ticket issued, enter the application code of the form and you can make the necessary changes.
Yes, the form must be filled out for each trip.
No, the airline does not need or ask for the QR code. When the person goes through Migration, Migration with the passport number verifies that the person filled out the form. That is why it is very important to fill out the passport number properly, and make sure you finish the entire filling process until you receive the QR code.